Privacy Policy

Effective Date: January 21, 2024

Aiovel (“us”, “we”, or “our”, “Website”, “Aiovel” or “AIOVEL”) operates the https://aiovel.com website (the “Service”). This Privacy Policy is applicable to personal and non-personal client information obtained by Aiovel via our Website or any other source by which this Privacy Policy is related or referenced.

1. Information Collection and Usage

The Policy explains the types of information we acquire about the visitors of our Website (“You”, “Your”) and how we use said information. Additionally, we outline the measures in place to protect information security and provide details on how to contact us regarding our privacy practices.

2. Policy Overview

This page serves to inform you of our policies concerning the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have associated with that data.

3. Data Usage

We utilize your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions, accessible from aiovel.com.

Types of Data We May Collect

We collect two types of data, personal data and non-personal data, when users interact with our website Aiovel.

Personal Data

Personal Data refers to data that directly identifies an individual, such as:

  • Email address
  • First and last name
  • Phone number
  • Address, state, province, zip/postal code, city

We may collect users' personal data if they voluntarily choose to provide it, for example by signing up for a newsletter. We will use personal data to communicate with users and provide information we think may interest them. Users can opt out of receiving communications from us at any time by following the unsubscribe link or instructions provided in any email we send.

Non-Personal Data

Non-personal data refers to data that does not directly identify an individual. We collect two types of non-personal data:

Usage Data

We automatically collect usage data when users visit our website. This includes their:

  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of visit
  • Time spent on pages
  • Device identifiers

We collect this data to analyze how our website is used and identify ways to improve the user experience.

Technical Data

We also collect technical data about users' devices and how they interact with our website, such as:

  • Operating system
  • Network location
  • Screen resolution and color capabilities
  • Form submission errors
  • Clicks on external links and videos
  • Scroll depth
  • Communication with website widgets
  • Pages visited
  • Time of visit
  • Time spent on each webpage
  • Citing site details like website name, search engine name, social network name
  • Browser language
  • JavaScript support
  • Type of operating system
  • IP address
  • Flash version

We collect this data to ensure our website functions properly and to perform analytics.

Additional Information

On an ongoing basis, we may collect information about legal entities that navigate through our website via their representatives. This information can include:

  • The legal entity's website
  • The name of the legal entity
  • The legal entity's contact information
  • The country of incorporation

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of cookies we use:

  • Session cookies - to operate our service
  • Preference cookies - to remember your preferences and settings
  • Security cookies - for security purposes

Use of Data

Aiovel uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To enhance the content of our Website and to customize the layout of our pages together with the content
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Aiovel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Aiovel may be required to disclose your Personal Data under certain circumstances:

Disclosure for Law Enforcement

Under certain circumstances, Aiovel may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Aiovel may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Aiovel
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data retention

We will keep your information as long as we need to give you services or to complete our legal obligations. We will keep and use the information you provided as essential in accordance with our legal obligations, to settle disputes, and impose our agreements. By contacting us at [email protected] you can any time acquire confirmation about your personal data concerns whether it is being processed or not. You hold the right to export and access any of your information any time just by sending us a request at [email protected]

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with is Stripe. Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update this Privacy Policy periodically and without any prior notice to you to consider changes in our personal information policies. For significant modifications, we will inform you by posting a notable privacy policy on our Website specifying at the top of the Policy when it was recently updated. We will update the “effective date” at the top of this Privacy Policy when the change becomes effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Security

We support administrative, technical, and physical protection designed to secure your personal information we have about you against unlawful, accidental, or unauthorized destruction, alteration, loss, disclosure, access, or use. Unfortunately, there’s no such thing as entirely safe data transmission or storage, so we cannot guarantee that our security will not be breached (due to technical measures or via violation of our policies process).

Without prejudice to our efforts on the security of your information, nothing herein comprises a warranty of the safety of the Website, and you agree to transfer information at your own risk. Please note: we do not guarantee you of your information being accessed, altered, destroyed, or disclosed by a breach of any technical, physical, or administrative safeguards.

Third-party links

We may incorporate or serve third-party services and products on the Website. These third-party providers have discrete and independent privacy policies. We, therefore, have no liability for the content or activities of these connected services. Nonetheless, we seek to secure the Website integrity and respect any response regarding these services.

Contacting Us

If you have any queries regarding this Privacy Policy, our Website practices, or any of your dealings with our Website, please feel free to contact us at [email protected]

Disclaimer

Aiovel is placed on “as is” basis, without any warranty at all. We, with our third-party service providers and affiliates, disclaim, to the most extent allowed by the law, including, but not limited to, implied warranties of merchantability, non-infringement of proprietary rights, and fitness for a specific purpose, or any other condition, warranty, guarantee whether electronic or oral. You are solely liable for any harm to your system or devices, loss of use or user content.

All the actions you perform and all the details you submit or post to Aiovel remain your liability. You will not influence us legally responsible for any of your user actions or content that infringe the rights and law of the third party in any way.

Our motive is to serve both you together with the community interests, so if you face any issue or dispute, you acknowledge raising it and trying to settle it with us informally. You can directly contact us with any kind of feedback or concerns at [email protected].